Q.Refinery enables banks to harness their data to enhance the customer experience, reduce risk and realise growth
What is Q.Refinery?
Q.Refinery is a leading data preparation solution. Q.Refinery takes raw banking data and makes it fit-for-purpose by combining a proven, proprietary blend of big data technologies- trimming a typical bank’s data preparation process from years to just weeks.
Business problems Q.Refinery can solve
- Which shopping behaviours can identify Home Loan customers that will churn to a competitor?
- Are there spending habits that could greatly enhance your internal customer risk scores?
- How do undisclosed liabilities and late payments for regular household bills impact the likelihood of default?
- Which brand preferences best identify customers with a high lifetime value?
- How much call centre efficiency can you drive by making transactions easier for customers and staff to recognise?
- How does auto-classification of income and expenses streamline and improve the credit application process?
Key benefits
- Get a deeper understanding of your customer and unlock personalisation at scale
- Arrive at better and more efficient lending decisions with less reliance on 3rd party checks
- Help your customers better manage their money – from offering more targeted services to proactively managing customers in financial distress
- Enhance your regulatory compliance through improved risk-profile lending ratios
Download the Q.Refinery brochure